Limited Warranty: I-Bus Corporation warrants its products to be free of defects in material and workmanship for a period of one years. This warranty is limited solely to the obligation to repair or replace its products, when the product has been returned to I-Bus Corporation by the Returned Material Authorization (RMA) process defined within and I-Bus Corporation’ has found the product to be defective. This warranty is limited solely to the value of the product sold. I-Bus Corporation assumes no liability for any consequential or contingent damages resulting from the failure of any products sold by I-Bus Corporation.

I-Bus Corporation is not liable for any defects in material or workmanship of any peripherals, products or parts, which I-Bus Corporation does not design or manufacture. I-Bus Corporation receives warranties on certain third party peripherals, products or parts purchased by it and its obligations with respect to such third party peripherals, products or parts shall be limited to the extent of the warranties so received by it.

Repair or replacement parts will carry the remainder of the original warranty or ninety (90) days, whichever is greater.

I-Bus Corporation will analyze the returned unit and the customer will be charged for out of warranty repairs in the following instances:

No problem found: $300 (US dollars)

Out of warranty repairs: labor at $150 per hour with $300 (US dollars) minimum charge plus, parts. Receipt of damaged goods voids the I-Bus Corporation warranty.

Repair parts and replacement products will be furnished on an exchange basis and will be either new or reconditioned. All replaced parts and products requiring replacement shall become the property of I-Bus Corporation, if such parts or products are provided under this warranty section. In the event a defect is not related to the I-Bus Corporation manufactured product, the warranty on such products shall be limited to the extent of the warranty so received by I-Bus Corporation from the manufacturer.

This warranty shall not apply if the product has been misused, carelessly handled, defaced, modified or altered by the Buyer, or if unauthorized repairs have been attempted by others.

The above warranty is the only warranty authorized by I-Bus Corporation and is in lieu of any implied warranties, including implied warranty of merchantability and fitness for a particular use.

IN NO EVENT SHALL I-BUS CORPORATION BE LIABLE TO BUYER, END USERS, OR OTHER PERSONS FOR EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION THE LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS, LOSS OF PROFIT, REVENUE, OR THE CLAIMS OF THIRD PARTIES WHETHER OR NOT I-BUS CORPORATION HAS BEEN ADVISED OF THE POSSIBILTY OF SUCH DAMAGES OR LOSS.

Return Material Authorization :

In order to obtain warranty service, the product must be delivered to the I-Bus Corporation facility, or to an authorized I-Bus Corporation service representative, with all included parts and accessories as originally shipped, along with proof of purchase and a Returned Material Authorization (RMA) number.  The RMA number must be obtained in advance from the I-Bus Corporation Customer Service Department.  The RMA Number is valid for thirty (30) days and must be clearly marked on the exterior of the original shipping container or equivalent. The Buyer will be responsible and liable for any missing or damaged parts. The Buyer agrees to pay shipping charges one way, and to either insure the product or assume the liability for loss or damage during transit. Ship to (ask your technical contact or click here):

I-Bus may issue, at its own discretion, an advance replacement unit on the product if it fails within fifteen (15) days from the date of delivery from I-Bus.

The customer is responsible for inspecting the products immediately upon arrival thereof and shall within two (2) days of their arrival give notice to I-Bus of any defect in the products or any other matter by reason whereof the customer alleges that the products are not in accordance with the contract. If the customer fails to give such notice, the goods shall be deemed to be free of patent defects and in all respects in accordance with the contract where the customer shall be bound to accept and pay for them accordingly. If the customer gives such notice and the delivered goods are proved to be defective, I-Bus shall at its own discretion, replace or repair the goods free of charge and the customer shall have no further rights to damages or otherwise against I-Bus. An extended warranty is available, please contact an I-Bus sales representative for details.